Automatic Software
Updating
Staying "Closer" To Your Customers
Today, your products are effectively obsolete as soon as
they are shipped due to bug fixes, new features, and other updated
content. Plus, you have critical information that you need
to get into the hands of your end-users without delay. Tomorrow, with
UPD8:Appliance™, you can simultaneously:
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 |
Reduce tech support costs
due to bug fixes and feature requests |
|
|
Increase
customer satisfaction by 'pushing' updates to them
proactively |
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Reduce
or eliminate shipping costs for updates by sending
physical updates less frequently |
|
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Potentially
reduce legal liability due to software defects |
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Generate new revenue from offering a premium subscription
service |
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Quickly
communicate critical information to your users (security
issues, bug fixes, new versions, etc.) |
And you can do all of the above, at the same time! How many products simultaneously
reduce your costs AND increase your customer satisfaction?
Not many.
Right now, if
your firm is like most firms, when your software-product or
content-based-product is updated, you probably rely on a
combination of e-mail (which may be flagged as junk-e-mail), update
notice postcards (probably thrown away by the mail room), or
shipping physical updates (hugely expensive) to keep your
end-users current. There is a better way! With
UPD8:Appliance, you can bypass all of these problems. UPD8:Appliance
provides a conduit whereby you can directly communicate with the
end-users of your product. Each time they run your
product, or on a scheduled interval, UPD8Appliance displays critical
messages sent by you, and can automatically download and install
your updates. The only way to be "closer" to your
end-users would be if you personally visited them, told them about
the new update, and then installed it.
Getting
Started:
To get started, simply read our on-line quick start guide to
determine if UPD8:Appliance is for you. If you think it fits
your needs, we offer several ways to get started. A typical
initial deployment of UPD8:Appliance can be accomplished in as few as
several hours.
Publishing
